SALON POLICIES

SALON POLICIES

Passion

Our Team of Professionals believe that learning never ends.  As a full service Aveda Salon & Spa, we offer advanced salon services in cutting, colouring, Signature facials, Signature body treatments, therapeutic and relaxation massages, manicures, pedicures, make-up artistry, lash enhancements and waxing services.

Harmony & Authenticity

Making our world a better place is one of our core values. Life SalonSpa is committed to supporting organizations that share our mission and love to give back to our local community. If you have a great charity that aligns with our business please feel free to give us a call.

Our commitment to you. Your commitment to us.

Passion, Harmony and Authenticity are our values at Life SalonSpa. We approach our guests, services, and each other with these core values every day.

Guarantee

Our services are guaranteed with guests using recommended products. We do not offer refunds for service; however, for Aveda products, we can refund or exchange. Refunds and exchanges must be done within 30 days with original receipt. 

Cancellations and No-Show Policy

Your appointment time is reserved for you. We understand that life happens, and you may not be able to keep your reservation. 

We ask for 24-hours notice if you need to reschedule or cancel your reservation out of respect for our service providers. This can be done through our Life SalonSpa App, our online booking site, or by calling/emailing the Guest Services team. 

No-shows and last minute cancellations do not allow us adequate time to fill the space with a guest from our extensive waitlist. This results in lost income for your service provider and our local small business. 

Starting Tuesday March 1st 2022, all no-shows will be charged 100% of their missed reservation. This fee must be paid in full prior to reserving future appointments at Life SalonSpa. 

We thank you for your understanding and look forward to welcoming you at Life SalonSpa!