Cancellations and No-Show Policy
Your appointment time is reserved for you. We understand that life happens, and you may not be able to keep your reservation.
We ask for 24-hours notice if you need to reschedule or cancel your reservation out of respect for our service providers. This can be done through our Life SalonSpa App, our online booking site, or by calling/emailing the Guest Services team.
No-shows and last minute cancellations do not allow us adequate time to fill the space with a guest from our extensive waitlist. This results in lost income for your service provider and our local small business.
Starting Tuesday March 1st 2022, all no-shows will be charged 100% of their missed reservation. This fee must be paid in full prior to reserving future appointments at Life SalonSpa.
We thank you for your understanding and look forward to welcoming you at Life SalonSpa!